Terms and Conditions

Welcome to Gayer Haat! By accessing or using our website or services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please refrain from using our services.

Gayer Haat is a fresh, high-quality fish and meat supply service that brings products directly from rural areas to your doorstep. As a visitor or customer, you are advised to read these terms carefully.

 

1. Eligibility

Our services are available only within specific regions and periods, as stated on our website or social media platforms. You must be at least 18 years old to use our services. Minors aged 13-17 may use our services under the supervision of a parent or legal guardian, who agrees to be bound by these terms and can make transactions on behalf of the minor. Minors are prohibited from purchasing products intended for adult consumption.

 

2. Pricing, Quantity & Quality

The prices for all products offered on the Gayer Haat website are set by us and are competitive with the market. Delivery charges will be specified at the time of purchase. We strive to accurately represent the color, quantity, and quality of our products, but please note that actual colors may vary depending on your monitor settings. We promise to provide high-quality products in the specified quantity. If you encounter any issues, please contact our customer service team within 24 hours, and we will offer a replacement or refund as per your preference.

 

3. Modes of Payment

We accept the following payment methods:

  • Cash on Delivery (COD)

  • bKash

  • Nagad

  • Bank Account transfer (as specified by us)

Please review the privacy policies of these payment methods, as we do not control or assume responsibility for third-party websites or services.

 

4. Cancellation

You have the right to cancel your order at any time up to the cut-off time for your selected delivery slot by canceling on our website or app, or by calling our customer service team. If payment has been made, we will issue a full refund. Cancellations are not accepted after the cut-off time or upon delivery. In case of delivery delays, you may choose to reschedule or cancel the delivery. We reserve the right to cancel any orders suspected of fraudulent activity or violating our terms and conditions. Any such cancellations will be recorded and may be shared with legal authorities.

 

5. Information Collection and Use

We collect personal information such as your name, email address, phone number, and delivery address to improve your experience. This information may be stored on our secure servers and will only be used for processing orders and enhancing the service. Your information will not be shared with third parties unless required for legal purposes. For more details, please review our Privacy Policy.

 

6. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will promptly delete it. Parents or guardians should contact us if they believe their child has shared personal data with us.

 

7. License & Site Access

We grant you limited access to our website for personal use only. You may not modify, reproduce, duplicate, sell, or use the website’s content for any commercial purposes without prior written consent from Gayer Haat. Any unauthorized use of our website will terminate your access and may result in legal action.

 

8. Security

We value the security of your personal information and use commercially acceptable measures to protect it. However, please note that no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

 

9. Updates to Terms and Conditions

Gayer Haat may update these Terms and Conditions from time to time. We encourage you to review this page periodically for any changes. If you continue using our services after the updates, you will be deemed to have accepted the changes. If you do not agree with the updated terms, you may discontinue using our services.

 

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Bangladesh. Any disputes arising under or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts in Bangladesh.

 

Contact Us

If you have any questions or concerns regarding our Terms and Conditions, please feel free to contact us at:

Thank you for choosing Gayer Haat.

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